Crypte de l'église abbatiale de Saint-Benoît-sur-Loire Crypt of the abbey church of Saint-Benoît-sur-LoireForêt d'Orléans Forest of OrléansGabare sur la Loire Abbatiale romane de St-Benoît-sur-Loire Romanesque abbey church in St-Benoît-sur-LoireOratoire carolingien de Germigny-des-Prés Carolingian oratory of Germigny-des-Présclocher de l'abbatiale de Saint-Benoît-sur-Loire Tower of the Abbey church of Saint-Benoît-sur-LoireMosaïque (détail) de Germigny-des-Prés Mosaic (detail) in Germigny-des-PrésOratoire carolingien et tamaris

Our commitments

Our Tourist Office undertakes to :

  • Provide an easily accessible reception and information area.
  • Help you make travel plans.
  • Provide seating.
  • Provide free information about local tourist destinations.
  • Provide free Wi-Fi access.
  • Display and communicate our opening times in at least two foreign languages.
  • Be open at least 240 days a year and on Saturdays and Sundays during peak season or festivals.
  • Answer your mail and post all year round.
  • Provide a permanent reception service run by staff speaking at least two foreign languages.
  • Provide hard copies of tourist maps, plans and guides.
  • Provide access to our dedicated trilingual website.
  • Provide hard copies of tourist information translated in at least two languages regarding :
    - all rated tourist accommodation detailing the establishment name, address, email address, website address, phone number and star rating as a minimum ;
    - monuments and cultural/natural/leisure sites detailing approximate rates, opening times, website, phone number and address ;
    - events and activities ;
    - emergency numbers.
  • Update our tourist information on an annual basis.
  • Display our emergency numbers in the window.
  • Present all appropriate services in the area to all customers.
  • Handle your complaints and assess your satisfaction.
  • Aim to meet quality standards.
  • Provide you with a travel advisor.
  • Guarantee the reliability and relevance of our local tourist information.


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44 rue Orléanaise - F - 45730 Saint-Benoît-sur-Loire - Tel. : +33(0)2 38 35 79 00
6 route de Saint-Martin - F - 45110 Germigny-des-Prés - Tel. : +33(0)2 38 58 27 97
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